Telephone: 0141 331 2221 admin@begleybrown.co.uk

Our Ethics

Code of Ethics

Our code of ethics sets out the fundamental values and principles that we embed within everything we do at Begley Brown. Our professional integrity and honesty is reflected in every client interaction – we will always put the needs of our clients’ first.

Client First

At Begley Brown we always place the interests of our clients first. We provide you with clear information strive to keep you informed and provide advice taking into account your personal circumstances. All clients are provided with a document detailing our investment process, client proposition, advice process and costs. These documents clearly define the services offered by us.

Integrity

Our reputation is built on our integrity and the confidence our clients have in us. We are open about the way we carry out business and how we are remunerated. Our business is our clients and we never forget that.

Objectivity

We aim to provide our services objectively. We will be honest and impartial, using sound professional judgement to ensure the reliability of our services.

Fairness

We will be fair and reasonable in all professional relationships, treating clients as we would expect to be treated ourselves. We aim to provide our clients with clear guidance on what they are due, owed or should expect from a professional relationship with Begley Brown.

Professionalism

We act in a manner that demonstrates exemplary professional conduct. We will behave with dignity, showing respect and courtesy to our clients, professionals and others in business related activities. We also comply with the Financial Conduct Authority and other professional requirements.

Competence

We are authorised and regulated by the Financial Conduct Authority. Our advisers are fully qualified in the areas in which they advise and are continually striving to improve their knowledge whilst operating in a fast paced industry. This allows us to maintain the abilities, skills and knowledge required to provide our services.

Confidentiality

Our business is based on our clients trust and confidence and we work hard to uphold this. All client personal and financial information is kept in a secure manner and is only accessed by those who are authorised to do so.

Diligence

At Begley Brown our services are provided in a diligent, timely and thorough manner. Care is taken when planning, supervising and delivering each of our services.

“”It takes 20 years to build a reputation and five minutes to ruin it.” -Warren Buffet

Policy Statement

The Financial Conduct Authority has six key outcomes for consumers and all firms must demonstrate that these are embedded in their culture.

Begley Brown embrace the six key TCF consumer outcomes and have them firmly embedded into our culture and Code of Ethics.

The six TCF consumer outcomes are:

Consumers can be confident that they are dealing with firms where the fair treatment of customers is central to the corporate culture

Products and services marketed and sold in the retail market are designed to meet the needs of identified consumer groups and are targeted accordingly

Consumers are provided with clear information and are kept appropriately informed before, during and after the point of sale
Where consumers receive advice, the advice is suitable and takes account of their circumstances

Consumers are provided with products that perform as firms have led them to expect, and the associated service is both of an acceptable standard and as they have been led to expect

Consumers do not face unreasonable post sale barriers imposed by firms to change product, switch provider, submit a claim or make a complaint

Consumers do not face unreasonable post-sale barriers imposed by firms to change product, switch provider, submit a claim or make a complaint